Shipping & Returns

Returns

  • We have a no questions asked return policy - 30 days.  All we ask is you include the same packaging and there is no damage to the frames.  We offer free shipping and free returns within the US.  You are entitled to a 100% refund on any purchases if you are not happy for any reason.  We are here to help you.
  • email us at support@monocleorder.com and we will generate a return slip which you can use for free return shipping
  • For returns outside of the US, we can send you a return slip and the cost of shipping will be taken off your refund

Domestic Shipping (within the US)

  • Shipping within the US is FREE and sent by USPS 
  • Delivery takes 2 days (East Coast); 2-3 days (West Coast and rest of the US)

International

We ship to the following countries by FEDEX or UPS with different options for pricing and speed.  We can typically send any package in 1-5 business days and costs vary from $30-70$ depending on speed.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Finland
  • France
  • Germany
  • Gibraltar
  • Iceland
  • Ireland
  • Italy
  • Mexico
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Sweden
  • Switzerland
  • United Kingdom

If you cannot see your country here, please contact us at support@monocleorder.com and we may be able to accommodate you

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